Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices?

Authors

Rafaela Alfalla-Luque; Juan A. Marin-Garcia; Carmen Medina-Lopez

Year

2012

Journal

UNIVERSIA BUSINESS REVIEW

Volume

Not in the data

Issue

36

Pages

64–89

DOI or link

Not in the data

How to cite

APA 7 citation

Rafaela Alfalla-Luque, Juan A. Marin-Garcia, & Carmen Medina-Lopez (2012). Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices? UNIVERSIA BUSINESS REVIEW, (36), 64–89.

BibTeX

% Not in the source data: doi, abstract, volume
@article{luque-2012-worker-commitment-necessary,
  author = {{Rafaela Alfalla-Luque} and {Juan A. Marin-Garcia} and {Carmen Medina-Lopez}},
  title = {{Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices?}},
  journal = {UNIVERSIA BUSINESS REVIEW},
  year = {2012},
  number = {36},
  pages = {64--89}
}