TY  - JOUR
AU  - Rafaela Alfalla-Luque
AU  - Juan A. Marin-Garcia
AU  - Carmen Medina-Lopez
TI  - Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices?
JO  - UNIVERSIA BUSINESS REVIEW
PY  - 2012
IS  - 36
SP  - 64
EP  - 89
ER  -