TY  - CHAP
AU  - Juárez-Tárraga, Amable
AU  - Albarracin-Guillem, Jose Miguel
AU  - Palmer-Gato, Marta
AU  - Marin-Garcia, Juan A.
TI  - Quality Management Systems ISO 9901 and the Use of High Involvement Work Practices
T2  - Action-Based Quality Management
PB  - Springer International Publishing
DO  - 10.1007/978-3-319-06453-6_8
PY  - 2014
SP  - 97
EP  - 113
ER  -