TY  - CONF
AU  - Santandreu Mascarell, Cristina
AU  - Canós Darós, Lourdes
TI  - Good Practices for Innovation Derived from Organizational Structure, Ideas and Knowledge Management, and ICT: A Brazilian Study
T2  - 1st Workshop on Service Innovation (Valencia, Spain. . 2013)
PY  - 2013
ER  -