@incollection{tarraga2014quality,
  title = {Quality Management Systems ISO 9901 and the Use of High Involvement Work Practices},
  author = {Juárez-Tárraga, Amable and Albarracin-Guillem, Jose Miguel and Palmer-Gato, Marta and Marin-Garcia, Juan A.},
  booktitle = {Action-Based Quality Management},
  pages = {97--113},
  publisher = {Springer International Publishing},
  doi = {10.1007/978-3-319-06453-6_8},
  year = {2014}
}