@inproceedings{tarradellas2023the,
  title = {The impact of customer reviews in social media on the brand reputation for the online accommodation sector},
  author = {Guijarro, Ester and Hamdan, Mais and Canós Darós, Lourdes},
  booktitle = {Proceedings INNODOCT/22. International Conference on Innovation, Documentation and Education},
  pages = {93--100},
  publisher = {Editorial Universitat Politècnica de València},
  doi = {10.4995/inn2022.2022.15785},
  year = {2023}
}