@incollection{j2008b2e,
  title = {B2E Relationships, Intranets, and Competency Management},
  author = {Valdés-Conca, Jorge and Canós-Darós, Lourdes},
  booktitle = {Encyclopedia of Human Resources Information Systems},
  pages = {77--83},
  publisher = {IGI Global},
  doi = {10.4018/978-1-59904-883-3.ch012},
  year = {2008}
}