@inproceedings{igualdesaez2025guidelines,
  title = {Guidelines for Designing an LLM Chatbot to Support First-Year Bachelor’s Degree Students at UPV with Specific and General Inquiries to Reduce Dropout Rates},
  author = {Igualde-Sáez, Arnau and Garcia-Sabater, Jose P. and Maheut, Julien},
  booktitle = {Lecture Notes on Data Engineering and Communications Technologies},
  pages = {669--673},
  publisher = {Springer Nature Switzerland},
  doi = {10.1007/978-3-031-82334-3_116},
  year = {2025}
}