% Not in the source data: doi, abstract, number
@article{cardos-2007-clerical-productivity-bureaucratic,
  author = {{Manuel Cardos} and {Cristobal Miralles}},
  title = {{Clerical productivity in bureaucratic organizations: a methodology to accelerate the evolution from budget constraint to management objective}},
  journal = {International Journal of Management Science and Engineering Management},
  year = {2007},
  volume = {2},
  pages = {147--154}
}